I will be posting my notes periodically to the lectures that I attend at the SALT conference. Please note, I do not attend conferences for a living I just happened to be presenting at this one. I will post my lecture slides to this site as well as post and ‘audio-enhanced’ version later when I get the chance. Please note: as with the Distance Learning Conference notes, I will post my initial impressions and then later edit the post with a more detailed reflection.
Presenters: Tom Held and Daniel Mika Govar
These guys did a wonderful job of presenting a few examples of training application for both podcasting and mobile hand-held devices. Essentially, they had more experienced workers share stories (on video/audio) of accidents that happened as part of safety education. This delivery method embodies two things about mobile learning which are important to me:
1.) The content has to be real/and delivered from people/peers in the industry who are explaining real-life experience
2.)The content is reviewable when I have the time to access it.
The second example they shared was of a employee customer-service training program for a hotel company they contracted with which they shared with employees using the Sony PSP. Luckily the had the budget and were able purchase 200 PSPs. Here’s the wonderful thing about this training. They were able to deliver it to employees nationwide, without requiring them to travel to a face to face training. As the presenters noted this actually can help your training budget if you’re having to train to an audience that doesn’t stay in positions too long, therefore, the ROI for having them travel to face to face training is not so good.
I didn’t get to ask them this, but I would like to know if live-mentoring from more experienced employees was actually part of this training process. It’s one thing to provide the video and training via video but how can you get actually people with experience providing feedback.